停车条款与条件

These terms and conditions apply to parking lot bookings made on the official Ontario International Airport website (www.flyontario.com or https://booking.flyontario.com/en).

 

在这些网站上预订产品时,您将与交通网络服务 (TNS) 或 Parking Concepts Incorporated (PCI)(“供应商”)订立合同。

 

请仔细阅读这些条款与条件。

 

常规

1.1 These terms and conditions ("Terms") apply to all bookings for services made via the two websites noted above, and you will be provided with a copy of these terms when you complete your pre-book parking reservation, and it is that version of our terms and conditions that applies to your purchase. 这些条款可能会不时修订,恕不另行通知。请仔细阅读所有条款。您有责任在每次使用网站之前定期查看这些条款。如果您对这些条款中的任何条款和条件不满意,您唯一的补救方法是停止使用机场的任何停车服务,包括网站。

 

访问我们的网站或使用我们的服务,即表示您认可您已阅读及理解这些条款,并同意受这些条款约束。

 

点击网站上提供的任何信息链接,您将并视为已认可并同意如下:(1) 您理解并同意所有条款;(2) 您不得分发网站上提供的任何信息,除非以整体形式;(3) 您不得转发、分发或以其他方式使用网站上提供的任何信息,包括超链接相关信息,不包括本法律免责声明和条款的文本;(4) 您使用网站及其提供的信息将遵守所有适用法律和法规;及 (5) 您不得侵犯安大略国际机场管理局 (OIAA) 或任何第三方的权利,包括任何知识产权或与网站上提供的信息相关的其他权利。在任何情况下,您都不得出售这些网站上提供的任何信息。

 

法律选择

 

1.2 Construction of these Terms and resolution of disputes regarding such provisions are governed by the laws of the State of California. 加利福尼亚州的法律适用于网站的所有使用行为和网站上提供的信息。与这些条款相关的任何诉讼或程序应向圣贝纳迪诺县高等法院或加利福尼亚州中区的联邦地区法院提出。

 

1.3 The official Ontario International Airport website is owned and operated by the Ontario International Airport Authority (“OIAA” or “Authority”) which is located at 1923 East Avion St., Ontario, California 91761. 您不得以任何方式修改、复制、重制、再发行、上传,发布、传输或分发本网站的任何材料,包括代码和软件。您仅可从本网站下载资料用于个人非商业用途,且您必须保留所有版权和其他所有权声明。

 

1.4 In these Terms, references to "the Airport" are references to: 安大略国际机场。在这些条款中,“您”和“您的”是指预订我们的服务的人,“我们”是指 OIAA 和/或如上所述的供应商。预订停车服务即表示您同意受这些条款约束。

 

1.5 The Airport reserves the right, without notice, to amend the specification of the products or services presented on this site and to discontinue any product or service and all bookings are subject to this right.

 

1.6 The Airport reserves the right to change these Terms at any time, but once you have made a booking the Terms that apply are those which were on the website at the time of booking. 我们建议您在每次预订前仔细阅读这些条款,以确保您接受这些条款。

 

1.7 These Terms, along with all other relevant terms and conditions that are referred to in these Terms and any other terms referred throughout the booking process (including those available online from third party operators), constitute the entire agreement between you and the Airport with respect to the sale of the relevant services.

 

1.8 Parking is available on a first come, first serve basis and is subject to availability. 如果因任何原因无法提供预订的停车服务,OIAA 和供应商保留取消您的预订或由我方决定向您提供合适的替代停车位的权利,无需额外费用。我们将尽量提供充足的通知。如果无法做到这一点或者没有替代停车位,我们将取消预订并将预订时收到的款项退还到用于付款的信用卡/借记卡上,但不承担您可能因此而产生的任何其他费用。

 

1.9 The OIAA and Vendors are only supplying you with pre-book parking and will not be responsible for any costs, compensation or expenses relating to any flights or other services that you may have arranged. 您有责任确保您有足够的时间停车、换乘至航站楼、完成机场程序(包括但不限于办理登机手续和安检)以及进行任何后续的航班/旅行安排。有关班车服务及建议的换乘时间的详细信息,请参阅第 10 条。

 

1.10 No person has any authority to vary or alter these Terms and Conditions unless such variation is in writing, signed by the OIAA Chief Executive Officer, or designee.

 

1.11 Although we attempt to provide our customers with a satisfactory service, should you have any complaints, please email [email protected].

 

1.12 Should you need to contact us in regard to your parking reservation, please call Parking Concepts Incorporated (PCI) at 909-937-1240 or email [email protected].

 

您的预订

 

2.1 Bookings can be made only by persons aged 18 years or over and have the legal capacity to do so under applicable law. 使用我们的服务或网站,即表示您声明及保证您具有签订及遵守所有条款的法律行为能力。

 

2.2 You are making a booking reservation for the car parking product at that Airport (or in the vicinity of that Airport) as described on the websites for the dates and times confirmed in the online booking process and set out in your booking confirmation. 进行预订的日期为通过电子邮件确认预订的日期。您的预订仅限在您于预订过程中选择的指定停车场使用。因未遵守进入/离开指示或使用其他停车场而产生的任何额外费用概不退还。

 

2.3 Bookings must be made at least 2 hours prior to your arrival time at the Airport. 所有预订均需视可用性而定,OIAA 和/或供应商保留全权酌情决定撤销相关停车位在特定日期的可用性的权利。

 

2.4 When you pre-book parking via our website, you will be given a unique booking reference number. 如果您想对您的预订进行任何更改,需用到此编号。

 

2.5 You must not resell or transfer any booking (in whole or in part). 任何此类转售或转让将使预订作废,且不予退款。

 

2.6 The price you pay is the price accepted and confirmed to you during the online or phone booking process. 所有价格均以美元 (USD) 计算,并包含所有适用税费。在您的车辆停放在停车场期间,您需支付的价格是固定的。预订限于您预定的日期单次进入及离开停车场。

 

2.7 A height restriction of 9 feet 6 inches applies to all lots presented on the Airport sites.

 

付款

 

3.1 Payment must be made in advance and online. 您可使用网站上列出的付款方式之一进行付款。如果您的银行卡因任何原因被拒、支付卡被冒用或未经持卡人许可使用或者如果您未满 18 岁,我们保留不履行您的预订的权利。

 

3.2 When you have completed your booking, having provided all of the necessary details, we will send you email confirmation of your booking. 您有责任提供有效的电子邮件地址,对于因传输失败或您提供的地址详细信息不正确而导致的无法投递,我们概不负责。

 

取消和修改

 

4.1 You can cancel the booking by contacting Vendors at least 6 hours’ notice prior to your arrival time and date, subject to payment of a cancellation fee (please see below). 您将收到一封取消确认电子邮件。任何在停车抵达日期前 6 小时内取消的预订概不退款。

 

4.2 You can cancel/amend your booking by visiting the websites you used to book and follow the online instructions. 您也可点击您的确认电子邮件中的“管理预订”取消/修改您的预订。

 

4.3 In the event of any problems, you may alternatively cancel by calling our Customer Contact Center at the number stated at paragraph 1.12 above. 客户联络中心全年 24 小时为您服务。

4.4 Bookings made less than 6 hours before departure cannot be canceled and are non-refundable unless cancellation protection has been purchased. 未按照这些条款取消的未使用的预订概不退款。

 

4.5 Cancellation protection may be purchased for $1.00 at the time of booking your reservation. 有了这项保护,如果您需要在进入日期/时间之前取消预订,则无需支付 7.50 美元的管理费。购买取消保护后,您最迟可以在预订进入时间前一分钟取消。预订不可取消,且不可在预订的进入时间后退款。未按照这些条款取消的未使用的预订概不退款。

 

4.6 Cancellation of bookings at special discounted rates and certain promotional products will be specified on the booking page of our websites and in your booking confirmation email.

 

4.7 Where you are permitted to cancel a booking, a $7.50 administration charge will be levied and deducted from the refunded amount.

 

4.8 No refund will be given for any days booked and left unused, if you make any other changes after your arrival date, or if you do not use your booking, unless you have amended/canceled at least 6 hours prior to the arrival time and date.

 

4.9 If the OIAA or Vendors cancel your booking for a reason within their direct control and not due to an event beyond their control (see Section 11 below) then you will be refunded the amount received from your pre-booking on the card on which payment was made.

 

4.10 Where you want to reduce the number of days in your booking, the Airport must receive notice of your change to your booking at least 6 hours before your arrival date and time.

 

4.11 If you do not give the required advance notice as stated, no refund will be given or if the change requires additional parking days to those indicated in your booking you will be required to pay the full daily rate from time to time of the relevant lot.

 

进入/离开程序

 

5.1 You must enter/exit the parking lot following the instructions provided to you in your e-mail confirmation and on the pre-book parking confirmation page.

 

5.2 Your booking is only valid for your designated lot on the specified dates. 因未遵守进入/离开指示或使用其他停车场而产生的任何额外费用须在离开停车场时支付,且概不退还。

 

停车场使用条件

 

6.1 You acknowledge that you enter into the booking reservation and use the parking facilities on the basis of these Terms. 对于您或您的乘客在使用网站、机场停车设施过程中的任何作为或不作为,或接受赔偿者因您违反这些条款而遭受的任何损失,您同意保障供应商、OIAA、OIAA 委员会、委员会各成员、OIAA 的员工、官员、董事、代理人、继承人、受让人及授权志愿者(统称为“接受赔偿者”)免受损害并向其等提供相应赔偿,包括但不限于逾期滞留费用(定义见下文)及因您违反停车场条款(包括离开停车场时未支付预订应付的任何未付费用)而需支付的费用。

 

6.2 Lots are priced per calendar day. 如果您在预定离开时间之后在停车场额外停留不超过 6 小时,我们不会向您收取额外费用。但是,如果您在预定离开时间之后超过 6 小时才离开停车场,我们将向您收取“逾期滞留”费用。

 

6.3 Overstay charges will assume the rate of the lot your car is parked in. ONT parking lot rates can be found at https://www.flyontario.com/parking-rates.

 

在离开停车场之前,您必须付清所有逾期滞留费用。请注意,无论您延迟返回的原因是什么,都需支付此额外费用,除非您的延误乃由机场的疏忽造成。

 

6.4 All vehicles are parked at the owner’s risk. 在停放车辆时,您有责任:

 

  • 安全锁好您的车辆;
  • 将您的车钥匙交给泊车员(仅限代客泊车的情况);
  • 关好所有车窗;
  • 正确放置您的手刹(如必要);
  • 勿将任何动物或人员留在车内;
  • 带走所有财产和物品,并确保您决定留在车内的物品放于安全区域内且不可被他人看到。

 

6.5 The OIAA and Vendors are not responsible for any loss or damage whatsoever occurring to your vehicle or possessions within it resulting from your failure to do these things. OIAA 和供应商不保管任何贵重物品或其他物品。

 

6.6 Where CCTV cameras are installed in the lots they are used to assist in the proper running of the lot. 闭路电视摄像头也可以起到阻止犯罪活动的作用。但是,OIAA 和供应商不对摄像头的覆盖范围提供任何声明或保证,亦不保证您的车辆在安装有闭路电视摄像头的停车场内的安全性。如果您认为您的车辆/财产遭到了刑事毁坏,您应立即向警方报告。

 

6.7 While the OIAA and Vendors use reasonable precautions while operating the parking lots, the OIAA and Vendors do not post security or patrol the parking lots.

 

6.8 Vehicles must be parked, wholly, in the appropriate marked spots only. 此外,车辆的停放不得对其他用户造成任何阻碍,或占用不止一个车位。

 

6.9 You must comply with all directional signage and other instructions when in the parking lot or Valet area.

 

6.10 For Valet bookings only, you should ensure that you only leave your ignition key, the key to your driver’s door and the key for any security or immobilization device fitted to your vehicle with the attendants. 对于您在将其他钥匙交予我们时遭受的任何损失或损害,OIAA 和供应商概不负责。

 

6.11 For Valet bookings only, by leaving your vehicle with the Valet attendant, you represent and warrant that the vehicle is, and at all times while in our custody, in proper working order, has a valid registration, and is properly insured so as to comply with all relevant laws, rules, and regulations. 您在此同意向 OIAA 和供应商赔偿因您违反此声明和保证而导致 OIAA 或供应商遭受的所有索赔、损失、损害、费用和花费。因您违反此声明和保证而导致第三方遭受的所有损害由您负责。

 

6.12 The OIAA and Vendors reserve the right to refuse the admission of any vehicle to the parking lot for any reason whatsoever and may remove from the parking lot or move within the parking lot, any vehicle by whatever method we consider reasonable.

 

6.13 We reserve the right to move vehicles within the parking lot, by driving or otherwise, to such extent as is reasonably necessary for the purposes of safety to persons or property to avoid obstruction or for the more efficient arrangement of its parking facilities.

 

6.14 We additionally reserve the right, where the parking lot is to be closed either permanently or temporarily in whole or in part or is evacuated in cases of emergency, to remove any vehicle at any time to any other reasonably convenient car park within the control of the OIAA or otherwise as may be expedient.

 

6.15 No vehicle shall be towed into any lot at the Airport and no work on or cleaning of vehicles by users or their agents is permitted in any lot at the Airport.

 

6.16 No activity in connection with the selling, hiring or other disposal of vehicles shall be carried out in any lot at the Airport.

 

6.17 If your vehicle battery is found to have inadequate charge during the period it is held in our Valet lot, where available, one of our trained staff may recharge your battery so that your vehicle can be made ready for collection upon your return.

 

损坏通知和投诉程序

 

7.1 If your vehicle sustains damage while in the Valet lot or if you lose your vehicle or any of your possessions from your vehicle while it is in the Valet lot, you should:

 

  • 立即通知代客泊车人员。然后,值班的代客泊车经理/主管将记录该事件。
  • 如果被盗,立即联系警察。

 

7.2 Valet vehicle claims cannot be considered unless they are reported and documented prior to departure from the lot. 我们对您车辆的损失或任何损坏不承担任何责任,包括车漆的任何损坏(包括由第三方造成的损坏),除非有证据证明该等损坏是因我们的疏忽造成的。

 

7.3 For Valet services only - Use of Valet attendants to park or drive your vehicle shall be at the sole risk of you. 对于泊车员帮您停放车辆和/或您的车辆停放在机场停车场期间的财产损失风险,您同意承担相关责任。

 

7.4 For Valet services only – Please be aware that reasonable adjustments may be made to your vehicle settings such as seat position, mirrors adjustments to allow our Valet drivers to move your vehicle to and from the storage locations.

 

7.5 OIAA and its contractors and subcontractors do not accept liability for any damage to your vehicle (whether caused accidentally or by way of vandalism) while the vehicle is parked in any parking lot at the Airport.

 

7.6 If you wish to submit a complaint about the service that you received, please use our online feedback process, detailed within paragraph 1.11 above.

 

7.7 If you damage another customer’s vehicle you should report the matter to us giving the license plate numbers of both vehicles. 您还需在相关车辆的挡风玻璃上留下一张便条,以告知车主,便条上应说明您的车辆和联系信息以及与事件相关和/或法律要求的任何其他详细信息。

 

弃置车辆的处理

 

8.1 If you fail to collect your vehicle after the date which you have specified for exit in the booking, we may deem the vehicle to have been abandoned in the absence of a written notification to us specifying the following:

 

  • 车牌号码;
  • 在停车场内的大概停放位置;及
  • 延迟返回的原因及预计(更改后)的返回日期。

 

8.2 The OIAA reserves the right to engage and/or permit a lawful authority to remove (or to take steps to remove) vehicle as may be allowed by law.

 

8.3 Before removing your vehicle, we will refer the matter to the appropriate authorities, which may include the local, police department.

 

停车违规行为

 

9.1 In using the lot, you agree to abide by any additional terms that may be displayed in or around the parking lot. 如果您在进入停车场时不愿意遵守其他条款,请立即离开停车场。

 

9.2 It is important to abide by the management of the lot as listed below:

 

  • 不擅自将车辆停在用于特定目的的指定地点(例如在未出示适当残障人士标牌的情况下将车辆停放在残障人士专用车位);
  • 将车辆停放在标示的停车位内;
  • 遵守停车场内的所有标志。

 

9.3 The following are not permitted in our parking lots, and we reserve the right to refuse to allow you to use the parking lot if you carry out any of these activities in our parking lots:

 

  • 对您的车辆进行任何维修作业、清洁或修理;
  • 开展任何商业活动,包括但不限于与您车辆的出售、租赁或其他处置有关的活动;
  • 加油或清空油箱;
  • 滥用或损坏停车场的任何部分;
  • 将车辆停在指定停车位(适合您车辆)或停车工作人员指示的其他地方之外;
  • 危险驾驶或超速行驶;
  • 制造不必要的噪音或滋扰,包括以对停车场其他用户或在附近居住或工作的人造成困扰的方式播放音乐;
  • 摄影或拍照;
  • 烹饪或点火;
  • 使用露营车内所有不宜在停车场使用的设施,包括但不限于洗手间、浴室和厨房;
  • 进行或试图进行任何属于刑事犯罪的事情;
  • 停车后在车内停留过长时间(由我们决定)。包括在车内睡觉。

 

9.4 The use of this lot may be regulated by traffic orders or laws under which a charge will be payable for failing to comply with these terms and conditions or the requirements of the relevant order or law.

 

9.5 If any parking lot equipment or property in the lot is damaged by you, your vehicle or the passengers in your vehicle, except where the damage is caused by negligence of the OIAA or Vendors, you will be responsible for any repair/replacement costs and associated administration costs.

 

9.6 If you park your vehicle either in a parking spot designated for a specific purpose when you are not entitled to do so (e.g., parking in a handicap space without an appropriate disability badge displayed) or if you park outside of a marked spot, the OIAA and Vendors reserve the right to take immediate action including, but not limited to, towing your vehicle or issuing fines (or such other fines as set out on the terms and conditions on entry to the lot). 我们可能会要求您在离开停车场时或向第三方供应商支付相关罚款。OIAA 或代表可能出于操作、安全或安保原因进入、移动或拖走您的车辆。

 

9.7 If you breach these terms and conditions and incur any additional charges, such as Overstay charges or charges for parking in the incorrect parking spot, we may use a third party to collect such charges from you where you do not pay such charges on leaving the parking lot. 我们的第三方将向您发送任何未付费用的通知,说明您需要支付这些费用的时间以及任何应付的行政费用。如果您在相关期限内未支付费用,您将收到另一则通知,其中将说明因您未及时支付该等费用而需支付的任何进一步费用。这些费用因您初始应支付的费用而异。我们建议您仔细阅读任何该等通知中所列的费用和付款日期以及可能折扣,以便及时付款。

 

班车服务

 

10.1 Please be aware that you need to leave an appropriate amount of time to reach the terminal building from the lot if you use any shuttle service from your vehicle. Estimated times (in normal traffic conditions) and the frequency of buses may be set out on www.flyontario.com, but in addition to this, you should ensure that you factor in enough time to find a space, retrieve your luggage, lock the vehicle and walk to the relevant location. 对于因您未安排足够的时间停车和登机而导致您错过航班或未能在规定时间内办理登机手续的情况,OIAA 和供应商概不负责。

 

10.2 Where applicable, please ensure that you board the correct shuttle.

 

10.3 The estimated frequency of the shuttles and the estimated journey time to the terminal (in normal traffic conditions) may be set out on www.flyontario.com, but are not guaranteed.

 

10.4 Please ensure that you remember to take all your luggage and personal belongings off all shuttles when you arrive at your stop. 对于遗忘在班车上的行李或个人物品,或您因须找回您遗忘在任何班车上的行李和个人物品而导致您错过航班或未能在规定时间内办理登机手续的情况,OIAA 和供应商概不负责。

 

10.5 The OIAA and Vendors do not accept liability for increased duration of transfer times to or from any parking lot to the terminal building which are caused by exceptional traffic volumes, road works or accidents, mechanical breakdown or failure, adverse weather conditions or staff shortages (howsoever caused), or for any other reason.

 

机场无法控制的事件

 

11.1 The OIAA and Vendors do not accept liability for any failure to perform obligations due to an event beyond their reasonable control. 此类事件包括但不限于战争或战争威胁、暴动、民事或军事骚乱、紧急情况、罢工、事故、恐怖威胁或活动、劳工纠纷、自然和核灾难、天灾、火灾、洪灾、地震或其他伤亡事故、恶劣天气情况、火山爆发或火山灰云、政府管制、机场关闭或拥堵及/或航空公司取消或更改航班时刻表。

 

11.2 Except as expressly stated in these Terms, the OIAA and Vendors shall not be obligated to either refund any pre-payment by you or make any other change to your booking if you wish to amend or cancel your booking due to an event of the kind listed in paragraph 11.1.

 

我们对您的责任

 

12.1 The OIAA is not exempt from responsibility for its own fraud, or willful injury to you or your property, or for any violation of law.

 

12.2 We do not accept liability for:

 

  • 任何间接或后果性损失;
  • 任何利益损失、乐趣损失、收入损失、数据损失或收益损失;
  • 车辆停放在停车场期间发生的车辆损坏(无论是意外造成还是恶意破坏);
  • 车辆被盗或车内物品被盗,除非您已将车钥匙委托给机场保管,且偷盗者使用了该钥匙实施盗窃或相关损坏或盗窃由机场或其代理商或员工的疏忽造成,同时机场的疏忽造成或促成了相关损害或盗窃;
  • 因使用或无法使用网站而导致的任何直接、间接、偶然、特殊或后果性损害。

 

12.3 You should be aware that it is impossible to exclude persons misbehaving from our parking lots and that we cannot, therefore, guarantee the security of your vehicle or its contents. 据此,机场及其员工和合作伙伴不对车辆的任何损失、破坏、被盗(或车内物品被盗)、移走或损坏承担任何责任。

 

网络服务器活动日志

 

13.1 When using the websites, information may be collected and stored, including your address, email, credit card number, cardholder name, credit card expiration month and year, first and last name, mobile number, and vehicle license plate number. 如果您以访客身份在线预订,网站同样会储存您的这些信息(信用卡卡号除外)。OIAA 无法直接访问您的信用卡信息。当您提供信用卡详细信息以完成您的在线预订时,您即授权符合 OIAA PCI-DSS 的供应商按照报价的购买价格从您的信用卡中扣款并处理交易数据。

 

13.2 Like most websites on the Internet, the websites may collect and store all the information that your Web browser sends when it requests a Web page including:

 

  • 您用以访问互联网的“主机”计算机(通常为属于您的互联网服务提供商的计算机,而非您的个人计算机)的名称、域名和数字地址;
  • 您访问网站的日期和时间;
  • 您的来源网页的互联网地址;
  • 您请求的页面及发送到您计算机的数据量;以及
  • 您的网络浏览器发送给我们的信息,这些信息通常可识别浏览器软件,还可指示操作系统和您系统中的 CPU 类型。

 

13.3 The OIAA and Vendors may develop summary reports, or logs, from the information collected. 这些日志可能会被定期分析,以研究网站在不同时间的使用情况以及开展研究改进网站的结构、性能和有用性。用于开发这些日志的原始数据可能会作为日常系统维护的一部分定期清除。

 

电子邮件

 

14.1 When you send OIAA or Vendors personal identifying information via E-mail, OIAA and Vendors use it to respond to your request. 为了更好地解答您的问题,OIAA 可能会将您的电子邮件转发给其他 OIAA 员工或分包商。加利福尼亚州有关保留公共记录的法律和法规可能要求保留电子邮件本身。